> Orders are usually dispatched within 2-4 business days of receipt of order, and delivered in maximum 7-10 business days.

> We charge a flat shipping fee which is visible at the checkout page when you place an order.

> We ship on all days (Monday to Saturday) except Sundays and public holidays.

> We do understand that, in spite of the best care taken and sometimes for reasons beyond our control, on rare occasions, a product may reach you in a damaged condition.

> In such cases, we will be happy to provide you with a refund or we can also send you a replacement product for the order.(No refund/returns will be entertained if the product is opened.)

> In case of a replacement of product, the product received has to be unopened, repacked in the same packaging and same fashion for the return pickup.

> Please contact us at info@olixir.in within 48 hours, we may request you to provide us with a photograph of the damaged product or spoiled product so that we can verify and replace the product.

> If you feel that the packaging of the product is tampered with or damaged at the time of delivery, please refuse to accept the delivery of the product and contact us immediately at  info@olixir.in mentioning your order reference number and a relevant picture or video of the same. We shall ensure a replacement delivery would be made to you at the earliest.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates.

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